Frequently Asked Questions

Frequently Asked Questions

Once your order has shipped, you’ll receive a notification to the email address associated with your order containing tracking information. If your item has yet to ship, please contact our professionals at info@kinbrae.com for an update on your shipment status.

Once your order has shipped, you’ll receive a notification to the email address associated with your order containing tracking information. If your item has yet to ship, please contact our professionals at info@kinbrae.com for an update on your shipment status.

More questions?
Inquire below

  • Customer care

    Chris Partelow, Service Director
    Chris@kinbrae.com

  • Inquiries & partnerships

    Allie Reid, Director of Sales
    Allie@kinbrae.com

  • Fittings

    We offer in-person appointments for personalized measurements.
    Please schedule a consultation here.

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