Terms & Conditions

These Terms and Conditions (the “Terms”) govern your access to and use of the Kinbrae website, including kinbrae.com, any club microsites, private-label pages, digital storefronts, and related services, content, features, and purchases that reference these Terms (collectively, the “Site”).

In these Terms, “Kinbrae,” “we,” “us,” and “our” mean Kinbrae Inc., with a mailing address at 15 E Putnam Avenue #368 Greenwich, CT 06830. By accessing the Site, creating an account, submitting an inquiry, or purchasing a product or service from us, you agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and any additional policies or disclosures presented at checkout or elsewhere on the Site. If you do not agree, do not use the Site.

You must be at least the age of majority in your place of residence to place an order through the Site, or otherwise have the involvement and consent of a parent or legal guardian where permitted by law.

You may browse the Site without creating an account, but certain features may require registration. You agree to provide accurate, current, and complete information, to keep your credentials confidential, and to accept responsibility for all activity under your account. We may suspend or terminate an account if we reasonably believe it is being used in violation of these Terms or applicable law.

We make a careful effort to describe our products accurately, including garment details, composition, sizing, colors, and availability. Even so, products may vary slightly from their on-screen appearance because of screen settings, photography, renderings, dye lots, hand-finishing, tailoring, and normal manufacturing variation.

All products are subject to availability. We may limit quantities, discontinue products, revise assortments, or restrict sales by person, household, account, club affiliation, geography, or order. We reserve the right to correct typographical errors, inaccuracies, or omissions relating to descriptions, availability, promotions, or pricing, including after an order has been submitted.

Some products may be available only through selected clubs, microsites, private-label programs, invitations, or limited-release drops. Access to those products may be restricted to members, guests, invited customers, or approved buyers. We may require additional information to verify purchase eligibility.

Products made with custom club branding, modular private labeling, special trims, monograms, measurements, scripting, made-to-order features, or other personalized elements may be subject to separate lead times, minimums, and return restrictions disclosed on the product page, club page, or at checkout. Unless otherwise required by law or caused by our error, customized, personalized, club-branded, or made-to-order products are final sale.

All prices are shown in USD unless otherwise stated. Prices, promotions, and product assortments may change without notice. Applicable sales, use, value-added, or similar taxes, as well as shipping charges and other fees, will be displayed at checkout where required.

Promotional offers are subject to the specific terms disclosed with the promotion, including eligibility, timing, exclusions, and one-time-use restrictions. Promotions may not be combined unless expressly stated. We may cancel or refuse any order that appears to misuse a promotion, discount, referral code, gift-with-purchase offer, or other incentive.

Submitting an order is an offer to purchase, not an acceptance by Kinbrae. We may accept, decline, limit, or cancel an order at any time before shipment, including for suspected fraud, inventory limitations, payment issues, pricing errors, suspected resale activity, or violation of these Terms.

By providing a payment method, you represent that you are authorized to use it and authorize us, and our third-party payment processors, to charge the full amount of your order, including taxes, shipping, and any other disclosed charges. If a charge is reversed, declined, or unpaid, we may cancel your order or suspend future purchases until the issue is resolved.

We begin processing orders shortly after they are placed. If you need to change or cancel an order, please contact us at Service@Kinbrae.com as soon as possible. We will make commercially reasonable efforts to accommodate requests received before the order has been picked, allocated, or otherwise released to fulfillment. Once an order has entered fulfillment, changes or cancellations may not be possible.

Shipping and delivery estimates are provided for convenience only unless expressly stated as guaranteed. Processing times, transit times, and availability may vary by product, destination, club program, and season.

We will use commercially reasonable efforts to ship within the timeframe stated at checkout or in the applicable product disclosure. If no shipment timeframe is stated, we will ship within the timeframe required by applicable law. If shipment is materially delayed, we may notify you, offer a revised shipping date, request your consent to the delay where required, or cancel the affected part of your order and issue a refund.

Title to products transfers to you upon our receipt of full payment, and risk of loss transfers upon delivery to the shipping address you provide. You are responsible for ensuring that your delivery information is accurate and secure.

Our current Returns & Exchanges policy is incorporated into these Terms by reference. To be eligible for a return or exchange, items generally must be submitted within the applicable return window, unworn, unwashed, unaltered, and returned with original tags and packaging, subject to reasonable inspection.

The following may be excluded from return or exchange unless defective or incorrect due to our error: customized or personalized products, club-branded made-to-order items, monogrammed items, final-sale items, gift cards, used items, altered garments, and items damaged through wear, improper care, or misuse.

Refunds, credits, and exchanges will be issued in accordance with the Returns & Exchanges policy and the payment method, store-credit method, or exchange method disclosed on the Site. Original shipping fees, duties, taxes, and return shipping costs may be non-refundable except where required by law or where the error was ours.

Any fit guidance, size charts, personalized measurement assistance, or fitting recommendations are provided as a service and do not guarantee a perfect fit. Because body shape, styling preference, layering, and garment construction vary, final fit may differ from customer expectations.

You are responsible for reviewing product care instructions and laundering or storing garments accordingly. We are not responsible for damage caused by improper cleaning, laundering, pressing, storage, wear conditions, or failure to follow care instructions.

If Kinbrae offers gift cards, they are redeemable only as described in the gift-card terms presented at the time of purchase, are not redeemable for cash except where required by law, and may be non-refundable. Lost, stolen, or unauthorized-use issues will be handled in accordance with the applicable gift-card terms.

If Kinbrae offers pre-orders or reserve-now merchandise, estimated shipment dates are only estimates. We may revise delivery timing if production or logistics change. If a pre-order is materially delayed, we may provide an updated estimate, offer cancellation rights where required, or issue a refund for the unshipped item.

The Site and all of its content, including text, images, graphics, logos, trade dress, product names, garment artwork, club-branding concepts, photographs, video, design files, software, and compilations, are owned by Kinbrae or our licensors and are protected by intellectual property and unfair competition laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, revocable, non-transferable license to access and use the Site for personal, non-commercial use. You may not reproduce, copy, modify, distribute, scrape, data-mine, reverse engineer, create derivative works from, publicly display, or exploit any part of the Site without our prior written consent.

You agree not to use the Site in a way that is unlawful, deceptive, harmful, or disruptive. Without limitation, you may not:

(a) interfere with the operation or security of the Site;
(b) attempt to gain unauthorized access to accounts, systems, or data;
(c) use bots, crawlers, scripts, or automated means to access the Site beyond ordinary indexing by public search engines;
(d) upload or transmit malicious code;
(e) impersonate another person or entity;
(f) place orders for resale, export control evasion, or unauthorized distribution; or
(g) use any club-specific or member-specific offering in a way that breaches eligibility restrictions or the rights of the applicable club or community.

We may suspend or block access to the Site for suspected violations of this Section.

The Site may contain links to third-party websites, apps, payment processors, return portals, shipping providers, analytics tools, social-media features, or embedded services. We do not control and are not responsible for the content, policies, or practices of those third parties. Your use of any third-party service is governed by that third party’s own terms and privacy practices.

To the fullest extent permitted by law, the Site and all products and services offered through it are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or that the Site will be uninterrupted or error-free.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded or limited under applicable consumer protection law.

To the fullest extent permitted by law, Kinbrae and its officers, directors, employees, affiliates, agents, licensors, service providers, and club or program partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business interruption, arising out of or related to the Site, your use of the Site, or any product or service purchased through the Site.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to these Terms, the Site, or any product or service purchased through the Site will not exceed the greater of (i) the amount you paid to Kinbrae for the specific product or service giving rise to the claim, or (ii) US $100.

Nothing in this Section limits liability for fraud, gross negligence, willful misconduct, personal injury, death, or any other liability that cannot lawfully be limited or excluded.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Kinbrae and its affiliates, officers, directors, employees, agents, licensors, service providers, and applicable club or program partners from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the Site, your violation of applicable law, or your infringement of any rights of another person or entity.

These Terms and any dispute arising out of or relating to them, the Site, or products or services purchased through the Site are governed by the laws of CT, without regard to conflict-of-law rules.

Unless applicable law requires otherwise, you and Kinbrae agree that any dispute not resolved informally will be brought exclusively in the state or federal courts located in Fairfield County, CT, and each party submits to the personal jurisdiction of those courts.

We may update the Site, product assortment, policies, and these Terms from time to time. The “Last Updated” date at the bottom of the Terms will reflect the effective date of the most recent version. Changes will apply prospectively unless otherwise required by law. Your continued use of the Site after updated Terms become effective constitutes acceptance of the revised Terms.

If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We are not responsible for delay or failure to perform caused by events beyond our reasonable control, including acts of God, labor disruptions, supply-chain interruptions, transportation failures, natural disasters, war, terrorism, epidemic, governmental action, utility failures, cyber incidents, or carrier delays.

Questions about these Terms may be directed to:
Kinbrae Inc.
15 E Putnam Avenue #368 Greenwich, CT 06830
Service@Kinbrae.com
203-275-9140